On March 15th, the Woodpecker Home Repair is currently the largest home appliance repair platform in China. The reporter found on the Internet that the Woodpecker Home Repair Platform had more than 6,000 complaints on a complaint website. In order to truly understand the internal situation of the company, the reporter entered the Woodpecker company by applying for a job. The training manager said that the most important task of the door-to-door maintenance personnel is to find ways to increase the charges during the service process. If the customer is too expensive, they can perform a "double-spring play" for the customer. In the next few days, the reporter could see the "new routine" almost every time the door-to-door maintenance: a customer's faucet was not turned on, which caused the washing machine to fail to enter the water. The master came to the door and turned on the faucet of the washing machine, charging more than 100 yuan.
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